{"id":6627,"date":"2025-11-26T13:56:27","date_gmt":"2025-11-26T13:56:27","guid":{"rendered":"https:\/\/quattrohunting.hu\/?page_id=6627"},"modified":"2026-01-11T19:59:03","modified_gmt":"2026-01-11T19:59:03","slug":"alternativ-vitarendezes","status":"publish","type":"page","link":"https:\/\/quattrohunting.hu\/en\/alternativ-vitarendezes\/","title":{"rendered":"Alternative dispute resolution"},"content":{"rendered":"
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We inform our valued customers that as a consumer, you have the right to turn to an alternative dispute resolution forum (conciliation body) in cases where a dispute regarding a product or service could not be settled directly and satisfactorily with Quattro Hunting.<\/p>\r\n\r\n

What is Alternative Dispute Resolution (ADR)?<\/b><\/h3>\r\n

Alternative Dispute Resolution is an out-of-court procedure aimed at the fast, simple, and cost-effective settlement of disputes between a merchant and a consumer. It involves a neutral third party (the conciliation body) who helps the parties reach an agreement or makes a decision on the matter.<\/p>\r\n\r\n

How can you submit a claim?<\/b><\/h3>\r\n

If you have been unable to resolve your complaint directly with us, you have the following options:<\/p>\r\n\r\n

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  1. Competent Conciliation Body<\/b><\/li>\r\n<\/ol>\r\n

    Since our business is headquartered in Debrecen, the competent conciliation body is:<\/p>\r\n\r\n

    Hajd\u00fa-Bihar County Conciliation Body<\/b>
    \r\nAddress:<\/b> 4025 Debrecen, V\u00f6r\u00f6smarty u. 13-15., Hungary
    \r\nPhone:<\/b> +36 52 500 710, +36 52 500 745
    \r\nEmail:<\/b> bekelteto@hbkik.hu
    \r\nWebsite:<\/b> https:\/\/www.hbmbekeltetes.hu<\/a><\/p>\r\n\r\n

    Naturally, as a consumer, you also have the right to turn to the county conciliation body competent for your place of residence. You can find the list of bodies here: https:\/\/www.bekeltetes.hu<\/a><\/p>\r\n\r\n

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    1. European Online Dispute Resolution Platform (ODR)<\/b><\/li>\r\n<\/ol>\r\n

      If you are a consumer living in the European Union and purchased a product from us online, you can also submit your complaint through the Online Dispute Resolution platform operated by the European Commission.<\/p>\r\n\r\n

      Access to the Online Dispute Resolution Platform:<\/b> https:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p>\r\n\r\n

      If you use this platform, please provide the following email address as the merchant's (Quattro Hunting) contact information: info@quattrohunting.hu<\/strong><\/p>\r\n\r\n

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      Merchant Details:<\/b>
      \r\nName:<\/b> Di\u00f3szegi \u00c1kos Ferenc E.V.
      \r\nHeadquarters:<\/b> 4031 Debrecen, Halast\u00f3 utca 16\/c, Hungary
      \r\nMailing and Administrative Address:<\/b> 4033 Debrecen, S\u00e1msoni \u00fat 79., Hungary
      \r\nTax Number:<\/b> 91562759-1-29
      \r\nRegistration Number:<\/b> 61418585
      \r\nEmail:<\/b> info@quattrohunting.hu<\/p>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6627","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/quattrohunting.hu\/en\/wp-json\/wp\/v2\/pages\/6627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quattrohunting.hu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/quattrohunting.hu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/quattrohunting.hu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quattrohunting.hu\/en\/wp-json\/wp\/v2\/comments?post=6627"}],"version-history":[{"count":7,"href":"https:\/\/quattrohunting.hu\/en\/wp-json\/wp\/v2\/pages\/6627\/revisions"}],"predecessor-version":[{"id":8602,"href":"https:\/\/quattrohunting.hu\/en\/wp-json\/wp\/v2\/pages\/6627\/revisions\/8602"}],"wp:attachment":[{"href":"https:\/\/quattrohunting.hu\/en\/wp-json\/wp\/v2\/media?parent=6627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}